Shipping & Tracking

Shipping Policy

Free State Outlying Areas Covered 
(Bloemhof, Botshabelo,Brandfort, Bultfontein, Clocolan, Ficksburg, Harrismith, Hennenman,Hertzogville, Hoopstad, Kroonstad, Ladybrand, Marquard, Odendaalsrus, Petrus Steyn, Phuthaditjhaba, Reitz, Senekal, Thaba Nchu, Theunissen, Tweespruit, Virginia, Viljoenskroon, Warden, Wesselsbron,Winburg)

Eastern Cape Outlying Areas Covered
East London:       (Alice, Bisho, Breidbach, Butterworth, Cathcart, Cofimvaba, Elliot, Engcobo, Fort Beaufort, 
                               Idutywa, King Williams Town, Maclear, Qoqodala, Queenstown, Stutterheim, Ugie)
Aliwal North:       (Barkly East, Bethulie, Burgersdorp, Colesberg, Dordrecht, Jamestown, Lady Grey, Molteno, 
                               Sterkspruit, Steynsburg, Zastron)
Cradock:               (Adelaide, Graaff-Reinet, Middelburg (EC),Tarkastad)
Port Elizabeth:     (Addo, Alexandria, Aston Bay, Boesmansriviermond, Cookhouse, Despatch, Grahamstown, 
                                Hankey, Humansdorp, Jeffreys Bay, Joubertina, Kareedouw, Kasuka Road, Kenton-On-Sea, 
                                Kirkwood, Loerie, Patensie, Port Alfred, Somerset East, St Francis Bay, Uitenhage)

Gauteng Outlying Areas Covered
(Babelegi, Bela-Bela, Brits, Carletonville, Fochville, Ga-Rankuwa, Hammanskraal, Mabopane, Modimolle, Settlers)

Limpopo Outlying Areas Covered
Polokwane:    (Lephalale, Vaalwater,Mookgophong)
Tzaneen:        (Acornhoek, Burgersfort, Namakgale, Letsitele, Gravelotte,Phalaborwa,Duiwelskloof, Hoedspruit)
Makhado:       (Musina, Giyani, Malamulele, Sibasa)

Mpumalanga Outlying Areas Covered
Secunda:     (Amersfoort, Balfour, Bethal, Carolina, Devon, Ermelo, Evander, Grootvlei, Hendrina, Kinross, Kriel,  
                      Leandra, Leslie, Morgenzon, Piet Retief, Standerton, Trichardt, Val, Villiers)
Nelspruit:    (Barberton, Bushbuckridge, Graskop, Hazyview, Hectorspruit, Komatipoort, Lydenburg, Malalane,  
                       Sabie, White River)

North West Outlying Areas Covered
Klersdorp:       (Bothaville, Hartbeesfontein, Leeudoringstad, Orkney, Ottosdal, Potchefstroom, Schweizer-Reneke, 
                         Stilfontein, Wolmaransstad)
Rustenburg:   (Koster, Northam , Thabazimbi, Ventersdorp)
Lichtenburg:  (Coligny, Delareyville, Mafikeng, Mmabatho, Sannieshof, Stella, Vryburg, Zeerust)

Northern Cape Outlying Areas Covered
Kimberly:     (Barkly West, Christiana, Danielskuil, De Aar, Douglas, Hartswater, Hopetown, Jacobsdal, 
                        Jan Kempdorp, Kathu, Kuruman, Lime Acres, Luckhoff, Modderrivier, Petrusburg, Taung, Warrenton)
Upington:      (Aggeneys, Brandvlei, Calvinia, Carnarvon, Groblershoop, Kakamas, Keimoes, Kenhardt, Olifantshoek
                        Pofadder, Postmasburg, Prieska, Springbok, Williston)

Western Cape Outlying Areas Covered
Cape Town:  (Ashton, Atlantis, Bredasdorp, Gans Bay, Hawston, Hermanus, Kleinmond, Ladismith, Laingsburg, 
                        Montagu, Moorreesburg, Onrus, Robertson, Stanford)
George:         (Albertinia, Beaufort West, Heidelberg (WC), Knysna, Mossel Bay, Oudtshoorn, Plettenberg Bay, 
                        Prince Albert, Riversdale, Sedgefield, Stilbaai)

Shipping

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

Undeliverable packages

Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.

Order processing

Order processing will not begin until we receive a confirmed order and full payment.

Refunds/returns Policy

Should you for any reason wish to cancel your purchase you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase.The goods must be returned to us undamaged in the original packaging within 14 calendar days.

* Note:  Mitabyte CC recommends that you use Sun Couriers for all returns as it offers shipment tracking through a 24 hours customer helpline. Should you choose to use a carrier that does not offer a tracking facility and the goods are lost then no refund or return will be considered.

International customers should make use of a courier that offers:

1. Shipment tracking.

2. Insure your package for safe return and declare the full value of the shipment failing which loss or damage

    will be for your account.

Tracking with UTi : http://atlantis.sun.co.za/webtracking/find_parcel.jsp

Tracking with Fastway : http://www.fastway.co.za/24TrackTrace.html